ABOUT US

We do this in three ways:

• Protecting the credit union business.

• Protecting the credit union members.

• Protecting the people who work for the credit union.

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Our products are “best in class” and can be tailored to your individual needs. We keep our processes simple, fast and efficient, meaning no delays when your members need help the most, ensuring payouts into the hands of your members within 24 - 48 hours of any claim. We pride ourselves on our aftercare support and are only a phone call away for any advice, support or help you need.

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Today we partner with over 300 financial organizations in both the UK and Ireland across credit unions, building societies, co-operatives and mutuals, safeguarding the financial wellbeing of almost 2 million people.

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Our Values

• We bring an honesty, integrity and transparency to all our partnerships in a way that is mutually rewarding and supportive.

• We leverage our international and national experience in support of our local partners to ensure that they access knowledge, expertise and scale that equips them with
  the tools needed to make the right decisions.

• We empower our staff and our partners to support a smooth and friendly customer experience that is uncommon in financial sectors, yet is the essence of mutuality and local care.

• We strive to achieve an excellence that makes our partners stronger and their clients better.

• We invest in shaping the future that enables our partners to execute their strategies safely, prudently and without unnecessary fear of failure.